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SONAN DIGITAL RMS

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SONAN DIGITAL

RETAIL & SERVICES MANAGEMENT SYSTEM

A repair & retail management system for shops that fix devices and sell them: tickets, point of sale, payments, inventory, trade-ins and day close in one product.

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Developed by SONAN DIGITAL.

Currently deployed for SONAN TECH.

© 2026 SONAN DIGITAL

Integrations

Connected to the tools a shop already uses.

Payments, your online store, your website, e-mail and the hardware on the counter — each built to survive retries and duplicates.

Stripe

Card readers at the counter and payment links for everyone else.

Stripe Terminal readers, card present
Payment links by e-mail; the invoice is marked paid and a receipt sent when the customer pays
Card refunds from the same refund screen
Your own Stripe account per business

Letter-size RMS invoice with store header, lines, totals, payments and signature line — Real screen · demo dataLetter-size invoice with header, totals and payments.

Shopify

Your online store and your counter share one stock.

Publish products, or used devices unit by unit, with photos
Online orders become RMS invoices; stock moves both ways
Sync log and a queue for anything that does not match

Website request forms

A request on your website appears in RMS within seconds, with a bell in every store.

One snippet for your site; one key per form
Spam checks: allowed sites, honeypot, rate limit
Copy by e-mail and an automatic reply to the customer

RMS leads inbox with website repair requests, nearest store and waiting time — Real screen · demo dataLeads — website requests land here within seconds; the nearest store claims them.

AI assistant

The RMS Assistant runs on Anthropic or OpenAI models with your own key and budget.

Answers from your data through the same permission checks as the app
Changes only after you press Approve
Usage and cost per month

RMS Assistant answering a weekly sales question and proposing a ticket note for approval — Real screen · demo dataRMS Assistant — answers from your data and asks before it changes anything.

Printers, scanners and labels

Built for the hardware a repair counter already has.

80 mm thermal receipt printers (e.g. Epson TM-m30II)
Brother QL label printers, 62 mm and 103 mm rolls
USB barcode scanners at the register and the dock
Letter-size invoices and quotes as PDF

Printers, scanners and labels

Real screen · demo data80 mm thermal receipt with your logo.

E-mail

Invoices, receipts, quotes, payslips and purchase orders go out from your own addresses.

From address per purpose; CC and BCC
Every e-mail kept in a log with its attachments

Moving from RepairDesk

Customers, tickets, products and serials come across with a checked import and a dual-run plan.

Row-by-row validation with clear errors
Run both systems side by side until you are ready

See your shop on RMS in 30 minutes.

We walk through tickets, the counter and day close with your own products and repairs.

Book a demo Product tour